Frequently Asked Questions
Azotel General
Dashboard: Flexible Customer Types
How to Change Default SMS Text
2018-1Q EUP: Speed Test Embed Code
RADIUS Link to External Monitoring Platform
RADIUS Link to External Monitoring Platform
Editing SIMPLer Templates (Variable Lists)
How to open an Azotel CI (Maintenance Ticket)
How to Change Default Email Text
How to update notes on the invoice template
Timing of going to status POST
Display figures correctly on Internet Explorer
SMs Configuration not updating Customers from Post to Current
Customer Relationship Management
Cannot view Customer Subscriptions
Billing and Payments
How to see if an invoice has been successfully emailed to a customer
Processing Credit Card Payments in SIMPLer
Products: Partial Taxes on Products
Reflecting Refunds in SIMPLer
The difference between "Apply Payment to Customer" and "Apply Payment to invoices"
Billing Sub Accounts under a Master Account
How to change the invoice number
Modify SAND Status per Customer
How to have Setup Fees Paid in Instalments
Failing a Payment from a Batch
Future SAND Disconnection Report
General Ledger Export Synchro File Functionality
Installation and Provisioning
New Customer Auto-Provisioning
How to Use Google Calendar Integration
Google Calendar/Contacts Activation
Bandwidth Management
How to Use the HTTP Redirection & Whitelist
Network Monitoring
Address already in use message on WIB console
Mapping
Internet Explorer - Remove Security Warning
RADIUS
Mikrotik: Use host names in the firewall
MikroTik: Setting Up the Walled Garden for PPPoE users
RADIUS setup and troubleshooting
Setting up a MikroTik Router as a HotSpot
Throttling for RADIUS Customers