Failing a Payment from a Batch
Most banks treat bank payments in the same way as cheques, they will be assumed accepted unless told otherwise. This is why occasionally banks will send a follow up notice that a bank payment has failed.
To make these failures in SIMPLer after receiving the bank notification please follow these steps:
(1) Navigate to Invoices – Lodgments (Bank Deposits)
Fig. 1: Lodgements
(2) Find the payment batch in question and click the details button the the right hand side.
Fig. 2: Details
(3) Find the payment position in question and check the box beside it. Move the status from PAID to FAILED and click PROCESS.
Fig. 3: Failing a Payment