2022-2Q: [INST] Maintenance Tickets - Unassigned Tickets

A new search criterion has been added to the Maintenance Ticket search functionality that allows operators to search for tickets that do not have an installer assigned.

This is very useful in determining which tickets still need to be scheduled and assigned to installers.

To make use of this feature:

1. Go to => Maintenance

2. Change the dropdown Assigned Installer to the “Unassigned” option

Fig 1: Maintenance Ticket – Unassigned tickets

Published Date: 15-July-2022

Engineer: PD

Contact Azotel Support:

Need more help? Save time by creating a maintenance ticket to Azotel through your instance or email support@azotel.com.