Embedded Files
SIMPLer is now integrated with the Plume API. This allows setting up a customer account in Plume from within SIMPLer in as streamlined a way as possible. The process can be completed via the SIMPLer Mobile APP.
Once set up the customer account status in Plume will be synchronised based on the subscription set in SIMPLer. This allows the control of upselling Plume services directly from SIMPLer subscriptions.
All the below features are configurable:
Display Plume section on the customer details page along with direct links to customer accounts in Frontline Tier 1 & Frontline Tier 2 & 3
Fig 1: Customer details - Plume Section
SIMPLer can create customer accounts in Plume, as well as modify some basic fields, i.e. Name, SSID
SIMPLer can synchronize equipment to Plume which will trigger the same action on Plume side (add / modify / delete equipment)
If equipment synchronization is turned on Installers can use the SIMPLer Mobile App to scan the equipment (with barcode / QR code from the box) into the customer account while installing
Fig 2: Addition of Plume Status
With the addition of the Plume Status it is now possible to see directly from SIMPler if the Plume device is online - Fig 2.
Plume Customer & Equipment reports are available as downloads (=> Tools => Reports) and can be set as cronjobs
Full customer list currently not available from Plume
Full equipment list currently not available from Plume
Fig 2: Plume Customer & Equipment Reports
To make use of this feature:
Detailed information on this integration can be found on our website www.azotel.com. Simply click on the documentation tab and S09-01 – Trigger Based Integration With External API Platforms, you will find it in Section 14, page 87.
If you do not have access to our documentation please contact a member of the Azotel support team at support@azotel.com
***Azotel strongly advises against operators setting the module up themselves. It is probably best to leave the process up to the Azotel engineering team.
Triggered based interface for remote APIs is documented under the below link:
Published Date: 01-April-2022
Updated: 20-July-2022
27-March-2025 (plume status)
Engineer: MG
Contact Azotel Support:
Need more help? Save time by creating a maintenance ticket to Azotel through your instance or email support@azotel.com.
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