2021-2Q: [ACC] Enabling Authorize.Net E-check / Direct Debit Auto Failures
A new feature has been added to enhance the reporting and logging of auto-failures within SIMPLer when Authorize.Net EFT payments are unsuccessful.
To make use of this feature:
1. Set up the flag under Payment Gateways.
Click on Settings => Payment Gateways
Look for the option under “authorizeNet_Echeck_token” called “"FAILURES_OVER_AUTO_FAILURES_POLLING". Set this to “1”
Fig 1: Payment Gateway - Failures Over Auto Failures Polling
2. Next set up a Cronjob to automatically run the script to capture any returned payments.
Click on Settings => Cronjobs
Click “Add Blank Row” and select “Auto Failures”. This should be set to run daily after hours.
Ensure that the Payment Gateway selected is the “authorizeNet_Echeck_token”
Click “Update Cronjobs”
Fig 2: Cronjob - Auto Failures
3. Set EFT attempts under WISP Settings
Fig 3: WISP Settings - EFT Auto Payment Attempts
To view the CC/E-Check Transaction Log hover over “Invoices” => Transaction Log
Fig 4: Details in CC/Transaction Log
The payment will automatically be failed under the customer account
Fig 5: Payment automatically failed under customer account
Published Date: 06-July-2021