2021-2Q: [ACC] Duplication Alert when attempting to add a Duplicate Payment
We have implemented a "Duplication Alert" feature for the “Receive Payments” page.
This will be displayed upon detecting :
A similar payment processed on the same day
A payment with the same amount and narrative (description)
Fig 1: Duplication Alert
It is important for an operator to manually review these alerts as some may not be duplicates, e.g. if a customer uses the same Invoice Number when making a payment.
If they are not duplicates it is safe to carry on and upload the file.
Fig 3: Delete Duplicate Transaction
Published Date: 24-May-2021