2021-2Q: [ACC] Duplication Alert when attempting to add a Duplicate Payment

We have implemented a "Duplication Alert" feature for the “Receive Payments” page.

This will be displayed upon detecting :

• A similar payment processed on the same day

• A payment with the same amount and narrative (description)

When hovering over the "Duplication Alert" there will be a list of payments that were already processed that are similar to the one that you are attempting to process.

It is important for an operator to manually review these alerts as some may not be duplicates, e.g. if a customer uses the same Invoice Number when making a payment.

If they are not duplicates it is safe to carry on and upload the file.

If there are duplicates then that line should be ticked and deleted

Published Date: 24-May-2021

Engineer: MG

Contact Azotel Support:

Need more help? Save time by creating a maintenance ticket to Azotel through your instance or email support@azotel.com.