Embedded Files
SIMPLer has been updated to display an alert banner at the top of every page in SIMPLer if a WIB is reporting an error - for example if the tunnel to a WIB is down or if one of the alert thresholds on the WIB has been exceeded.
The alert will be present as long as the WIB is reporting an error. A link in the alert banner will allow you to open the NETH page to display the WIB status:
Fig 1. Sample Alert Banner with link to NETH page
Fig 2. NETH page giving alert reason
Notes
The WIB status page is updated every 15 minutes. Therefore the banner may remain present for up to 15 minutes after the WIB restores to service and/or it's alert threshold has cleared.
If a WIB is not physically present, it's type (Network -> Gateway Details) should be changed to "virtual" so SIMPLer will not try to monitor it.
Fig 3 .Setting WIB type to virtual
Published Date: [07-October-2020]
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Need more help? Save time by creating a maintenance ticket to Azotel through your instance.
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