Azotel Feature Name (change accordingly)

(Brief introduction of the new feature - rewrite as needed) A new feature has been added to enhance the [ticket] functionality. It allows for an operator to [hard code comments to new tickets in order to provide additional information e.g. steps to be carried out when a specific ticket type is chosen].

To make use of this feature:

    1. Describe step 1
    2. Describe step 2
Fig 2.a Description

     3. Describe step 3
Fig 3.a Description

     4. Describe step 4

Another Document Section for information (remove section if not applicable):

    1. Describe step 1
    2. Describe step 2 
Fig x. Description

Useful link to [relevant wiki document] (remove section if not applicable):