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2020-1Q: EUP: Download Statement

(Brief introduction of the new feature - rewrite as needed) A new feature has been added to enhance the [ticket] functionality. It allows for an operator to [hard code comments to new tickets in order to provide additional information e.g. steps to be carried out when a specific ticket type is chosen].

To make use of this feature:

    1. Describe step 1
    2. Describe step 2
Fig 2.a Description

     3. Describe step 3
Fig 3.a Description

     4. Describe step 4

Another Document Section for information (remove section if not applicable):

    1. Describe step 1
    2. Describe step 2 
Fig x. Description

Useful link to [relevant wiki document] (remove section if not applicable):

Published Date: [enter current date]

Change History Log:
[enter revision date]

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