A new feature has been added to the SIMPLer system that will let Operators integrate their customer base with a SMS gateway. That will let Operators send Mass SMS for a group of customers (for instance in case of network failure send SMS to customers assigned to a given failing site) or send an SMS individually to a customer.
Phone numbers must be sorted out in SIMPLer system in order to deliver a message properly to a destination. Each mobile phone number should have (M) label before the number itself.
Currently we have support for a Clickatell SMS gateway. If the Operator has a Clickatell API account (Developers Central) created they can integrate with the SIMPLer system. To configure your Clickatell details in SIMPLer please visit the settings tab and click on "SMS Gateways" as per Fig. 1.
Fig. 1: SMS Gateways
On the next page click "add blank row" and you will be asked for the following Settings as per Fig. 2:
Fig. 2: SMS Gateway Configuration
Click "update SMS Gateways" to register your changes and start using the feature.
To access the feature please hover over the customers tab as per Fig. 3 and click "Send Mass SMS".
Fig. 3. Link to "Send Mass SMS" feature
You will arrive on the page shown in Fig. 4 where you can use the menus to make a selection of customers to message. Enter your text message and prepare to send.
Fig. 4. "Send Mass SMS" feature
Individual messages can also be sent from a customer account by clikcing the "send SMS" button as per Fig, 5.
Fig. 5. Link to individual "Send SMS" feature
Azotel | River House | Blackpool Park | Cork | Ireland
US +1-312-239-0680 | IE +353-21-234-8100 | UK +44-207-193-4170 | SA +27-11-083-6900